STEAMWALLET

User Agreement

Please review this user agreement before using the website https://steamwallet.shop and its software tools. Using the website's functions will signify your agreement with the terms of this user agreement. If you do not agree with the terms of this user agreement, do not use the functions on the website https://steamwallet.shop and do not use its software tools.

  1. Terms and Definitions

    In this user agreement, unless otherwise explicitly stated in the text, the following terms shall have the meanings specified below:
    “STEAMWALLET” , “STEAMWALLET Service”
    An online service offered by Valve Corporation, which is the rights holder of Inventory items.
    “Owner”
    STEAMWALLET site administration
    “User”
    An individual with a Steam account who has entered into this Agreement with the Owner.
    “Website”
    Composite works representing a collection of information, texts, graphic elements, design, images, photos, videos, computer programs, and other results of intellectual activity, excluding Inventory, contained in an information system that ensures the availability of such information on the Internet within the domain zone STEAMWALLET.SHOP.
    “Agreement”
    This user agreement.
    “Parties”
    The Owner and the User. All other terms and definitions found in the text of the Agreement shall be interpreted by the Parties in accordance with applicable legislation and established customary rules for interpreting relevant terms on the Internet. The titles of the sections (articles) of the Agreement are intended solely for the convenience of using the text of the Agreement and have no literal legal significance.

  2. Conclusion of the Agreement

    1. The text of the Agreement, permanently available on the Internet at the address https://steamwallet.shop/user-agreement and accessible during registration (authorization) on the Website, contains all essential terms of the Agreement and constitutes an offer by the Owner to enter into the Agreement with any fully legally capable third party using the Website, on the terms specified in the text of the Agreement. Thus, the text of the Agreement is a public offer in accordance with applicable legislation.
    2. Proper acceptance of this offer is deemed to be the sequential performance by a third party of the following actions:
      1. Reviewing the terms of the Agreement;
      2. Checking the box in the designated field under the heading “I accept the terms of the user agreement”;

  3. Subject of the Agreement

    1. The Owner grants the User a free, simple (non-exclusive) license to use the Website and its software tools for their intended purpose, as provided by the explicit user functions of the Website and the Personal Account;
    2. The User is prohibited from:
      1. Circumventing technical restrictions established on the Website.
      2. Studying the technology, decompiling, or disassembling the Website, except in cases explicitly permitted by legislation;
      3. Creating copies of the Website or its external design;
      4. Modifying the Website in any way;
      5. Performing actions aimed at altering the functioning or operability of the Website;
      6. Performing the above actions with respect to any part of the Website.

  4. Website Functions

    1. The User, through the Website, has the ability to top up their personal Steam account.

  5. Personal Data

    1. The User consents to the Owner processing information, including the User's personal data, provided during the use of the Website, namely the data specified in the User's Steam account.
    2. Processing of personal data includes recording, systematization, accumulation, storage, updating (modification, amendment), extraction, use, transfer (dissemination, provision, access), including cross-border transfer, anonymization, blocking, deletion, and destruction of personal data that does not fall under special categories requiring written consent of the User under applicable legislation.
    3. The processing of personal data is carried out for the purpose of fulfilling the Parties’ obligations under the Agreement, registering the User on the Website, acquiring a license to use a Case, obtaining Inventory, and sending informational and other messages to the User’s email address.
    4. The User may at any time withdraw consent to the processing of personal data by sending a written notice to the Owner at the address specified in clause 1.1 of the Agreement, via registered mail with acknowledgment of receipt. The User understands that such withdrawal means termination of the Agreement. The Owner may continue processing the User’s personal data in cases provided by law.
    5. Additional or other provisions regarding the processing of personal data may be included in a relevant document posted or to be posted on the Website. In case of contradiction between the provisions of such a document and this section, the provisions of that document shall apply.
    6. The User consents to receiving advertising materials from the Owner, its affiliates, or other parties on behalf of the Owner at the email address provided during registration in the Steam account. Consent to receive advertising materials may be withdrawn by the User at any time by sending a written notice to the Owner at the address specified in clause 9.3.1 of the Agreement or by performing the actions specified in the messages (emails) containing such materials.

  6. Limitation of Liability

    1. The Owner is not liable for the User’s losses resulting from unlawful actions of third parties, including those related to unauthorized access to the Personal Account. The Owner is not responsible for losses caused to the User due to the disclosure of account credentials required for accessing the Personal Account to third parties, unless such disclosure occurred due to the Owner’s fault.
    2. The Website and its software tools are provided “as is.” The User bears the risk of using the Website. The Owner, wired and wireless communication operators providing access to the Website, affiliates, suppliers, and agents of the Owner do not provide any warranties regarding the Website.
    3. The Owner does not guarantee that the Website meets the User’s requirements or that access to the Website will be provided continuously, quickly, reliably, and without errors.
    4. Software and hardware errors, whether on the Owner’s or the User’s side, that result in the User’s inability to access the Website, constitute force majeure circumstances and grounds for exemption from liability for the Owner’s failure to fulfill obligations under the Agreement.
    5. The Owner is entitled to assign rights and transfer debts for all obligations arising from the Agreement. The User hereby consents to the assignment of rights and transfer of debt to any third parties. The Owner informs the User of such assignment of rights and/or transfer of debt by posting relevant information on the Website.
    6. The amount of losses that may be compensated by the Owner to the User is, in any case, limited to the amount of the User’s first transaction.
    7. Unless otherwise provided by the Agreement, in case of the User’s violation of the Agreement’s terms, the Owner is entitled to unilaterally terminate the Agreement and restrict the User’s access to the Personal Account. If such a violation causes harm to third parties, the User bears full responsibility for such harm.

  7. Dispute Resolution Procedure

    1. All disputes, disagreements, and claims that may arise in connection with the execution, termination, or invalidation of the Agreement shall be resolved by the Parties through negotiations. The Party with claims and/or disagreements shall send a message to the other Party specifying the claims and/or disagreements in accordance with clause 9.1 of the Agreement.
    2. If no response to the message is received by the sending Party within 30 (thirty) business days from the date of sending the respective message, or if the Parties fail to reach an agreement on the claims and/or disagreements, the dispute shall be resolved in court at the location of the Owner.

  8. Final Provisions

    1. The Parties hereby confirm that in the execution (amendment, supplementation, termination) of the Agreement, as well as in conducting correspondence on these matters, the use of electronic signatures is permitted. The Parties confirm that all notifications, messages, agreements, and documents within the framework of fulfilling the Parties’ obligations under the Agreement, signed with electronic signatures, are legally binding and mandatory for execution by the Parties. Electronic signatures include authorized email addresses and credentials for the Personal Account.
    2. The Parties acknowledge that all notifications, messages, agreements, documents, and letters sent using authorized email addresses and the Personal Account are considered sent and signed by the Parties, unless explicitly stated otherwise in such letters.
    3. The authorized email address of the Owner is: help@steamwallet.shop
    4. The Parties undertake to ensure the confidentiality of information and data necessary for access to the authorized email address, prevent disclosure of such information, and avoid transferring it to third parties. The Parties independently determine the procedure for restricting access to such information.
    5. When using authorized email addresses, until the second Party provides information about a breach of confidentiality, all actions and documents performed and sent using the authorized email address of the second Party, even if performed and sent by other persons, are considered performed and sent by that second Party. In this case, the rights, obligations, and liability arise for that second Party.

  9. Amendment of Agreement Terms

    1. The Owner is entitled to unilaterally amend the terms of the Agreement, and such amendments take effect upon the publication of the new version of the Agreement on the Internet at the address https://steamwallet.shop/user-agreement
    2. Continued use of the Website’s functions will signify the User’s agreement with the terms of the new version of the Agreement. If the User does not agree with the terms of the new version of the Agreement, they shall cease using the Website.
    3. In all other respects not regulated by the Agreement, the Parties shall be guided by applicable legislation.

  10. Payment and Refund Policy

    1. Purchases:
      1. Through the Website, you may purchase a limited, personal, non-transferable, revocable, exclusive, non-sublicensable license to use digital items: (a) “virtual currency,” including but not limited to virtual money expressed as a balance in the personal Steam account, intended for use on the Steam platform.
      2. All transferred licenses for purchased virtual currency are available worldwide for the entire period of use of exclusive rights in accordance with applicable legislation, unless otherwise specified in the terms of acquisition of such virtual currency.
      3. Except as expressly permitted by the Website, you may not sell, redeem, or otherwise transfer virtual currency to any individual or entity, including but not limited to other Website users and any third parties.
    2. Payment and Refund Processing:
      1. You agree to pay all fees and applicable taxes, bank fees, and other third-party payment service fees, both on your side and on the side of anyone using your registered account.
      2. The User may request a refund if the funds have not been credited to the Steam account within 10 calendar days. In all other cases, funds are non-refundable. Refunds may be processed with deductions for payment system fees. We recommend contacting our Support Service if you encounter any issues requiring a refund.
      3. Refunds will be processed using the same payment method as the original transaction.
      4. Refunds will be processed within 7 (seven) business days from the date the refund request is confirmed.